Here are some potential reasons why your gift links may not be working correctly:
Item added from the shopping cart: If you added the item from the shopping cart of the product’s website instead of the product details page, the gift may not display correctly on your gift list.
Flash technology or ZIP code requirements: A link may fail if the item was added from a website that uses Flash technology or requires you to enter your state or ZIP code before accessing the page.
Item availability: The store may have discontinued the item, the product may be out of stock, or it may no longer be available.
What to do if your gift link isn't working:
- If you added gifts from a shopping cart or a problematic website, we recommend removing these items from your registry.
- Log in to your account, go to My Gifts, locate the problematic item, and click the trashcan icon to delete it.
- Return to the store’s website, find the item on the product details page, and add it to your registry again.
If you need further assistance, please contact us at [email protected].
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