Here are some potential reasons why your gift links may not be working correctly:

  • Item added from the shopping cart: If you added the item from the shopping cart of the product’s website instead of the product details page, the gift may not display correctly on your gift list.

  • Flash technology or ZIP code requirements: A link may fail if the item was added from a website that uses Flash technology or requires you to enter your state or ZIP code before accessing the page.

  • Item availability: The store may have discontinued the item, the product may be out of stock, or it may no longer be available.

What to do if your gift link isn't working:

  • If you added gifts from a shopping cart or a problematic website, we recommend removing these items from your registry.
    • Log in to your account, go to My Gifts, locate the problematic item, and click the trashcan icon to delete it.
    • Return to the store’s website, find the item on the product details page, and add it to your registry again.

If you need further assistance, please contact us at [email protected].